Collection of information
SUPER CENTRIC collects personal information regarding our clients from the client, advisor, accountant, ATO, ASIC, investment and product providers. This information is collected in order to provide a premium self-managed superannuation administration service. Collection of this information is regulated under the Australian taxation and Superannuation laws and is collected via phone, email, online forms or meetings.
SUPER CENTRIC will collect the information below, which we define as personal information:
Disclosure of personal information
SUPER CENTRIC will not disclose any of your personal or financial information for any trade or marketing initiatives. We will only use your information for the intended purposes of setting up a SMSF, transferring an SMSF, administration or auditing the SMSF.
SUPER CENTRIC will only provide information relating to your fund to the parties below:
Storage and security
The security of your personal information and financial data is very important to SUPER CENTRIC. This information can be passed on vial phone, email, online forms, postal mail, datafeeds or meetings. SUPER CENTRIC has invested in secure cloud based storage facilities where all the servers are based in Sydney, Australia with back-ups also available around Australia only. SUPER CENTRIC has also taken additional steps and protocols around management of your information relating to misuse, loss, unauthorised access, alterations or disclosure.
Some of the measures include:
SUPER CENTRIC will maintain the information until it is no longer required or if legal consent has been provided.
Access to your information
You have the complete right to access and update your personal information if the information changes or inaccurate. SUPER CENTRIC may also contact you if we find a discrepancy with your personal information. Feel free to contact us via phone, email or correspondence.
Complaints and contacting us